Terms Of Use

Last Updated: July 2026

Welcome to Kenice Online. By accessing or using our website, you agree to comply with these Terms of Use. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and all applicable laws and regulations.

2. Products and Availability

We strive to ensure that all product descriptions, specifications, images, and prices are accurate. However, product availability, pricing, and specifications may change without prior notice. We reserve the right to discontinue or modify products at any time.

3. Orders

Submitting an order does not guarantee acceptance. Kenice Online reserves the right to accept, decline, or cancel any order due to product availability, pricing errors, suspected fraud, or other legitimate reasons.

If your order cannot be fulfilled, we will notify you and arrange an appropriate resolution.

4. Pricing

All prices displayed on our website are in Kenyan Shillings (KES) unless otherwise stated. While we make every effort to maintain accurate pricing, occasional errors may occur. If a pricing error is identified, we reserve the right to cancel or adjust the affected order after informing you.

5. Payments

Payment must be completed using the available payment methods during checkout. Orders may only be processed after payment has been successfully confirmed unless otherwise agreed.

6. Shipping and Delivery

Delivery timelines are estimates and may vary depending on your location, product availability, courier services, or unforeseen circumstances. While we aim to deliver within the estimated timeframe, delays may occasionally occur.

7. Returns and Exchanges

Customers should inspect their orders upon delivery. If you receive a damaged, defective, or incorrect item, please contact us within a reasonable period after receiving your order.

Approved returns or exchanges must comply with our Returns Policy.

8. Product Images

Product images are provided for illustration purposes. Actual products may vary slightly in color, packaging, or appearance due to manufacturer updates, screen settings, or photography.

9. Intellectual Property

All website content, including text, graphics, logos, product images, icons, and design elements, is the property of Kenice Online or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with the security or functionality of the website.

• Submit false or misleading information.

• Copy or misuse website content without authorization.

11. Limitation of Liability

To the fullest extent permitted by law, Kenice Online shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of our products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions regarding these Terms of Use, please contact us through our website, email, or customer support channels.

Thank you for choosing Kenice Online.

If you’d like, I can also draft the accompanying Privacy Policy, Shipping & Delivery Policy, Returns & Refund Policy, and Warranty Policy in the same style for a complete WooCommerce legal pages set.